1. Introduction
We respect your privacy and are committed to protecting your personal data. This privacy policy explains how we collect, use, and safeguard your information when you book a holiday rental with us or interact with our website.
2. What Information We Collect
When you book a holiday rental, we may collect the following information:
- Your name
- Contact details (email address, phone number, postal address)
- Payment details (processed securely through a third-party provider)
- Booking details (dates, number of guests, special requests)
- Communication preferences
3. How We Use Your Information
We collect and use your information for the following purposes:
- To process and confirm your holiday rental booking
- To communicate important information about your stay
- To respond to enquiries and provide customer support
- To comply with legal obligations (e.g., guest records for tax or regulatory purposes)
With your consent, we may also use your contact details to send you occasional updates or special offers related to our holiday rentals. You can opt out at any time.
4. Sharing Your Information
We do not sell or share your personal data with third parties for marketing purposes. However, we may share your details with:
- Secure payment providers to process transactions
- Trusted service providers (e.g., cleaning or maintenance teams) when necessary for your stay
- Authorities, if required by law
5. Data Security
We take appropriate security measures to protect your personal information from unauthorised access, alteration, or loss.
6. How Long We Keep Your Data
We retain your booking information for as long as necessary to fulfil our legal and operational requirements. Marketing communications will continue until you opt out.
7. Your Rights
Under data protection laws, you have the right to:
- Access the personal data we hold about you
- Request correction of inaccurate information
- Request deletion of your data (where legally applicable)
- Object to direct marketing communications
To exercise these rights, please contact us using the details below.
8. Cookies & Website Tracking
Our website may use cookies to improve your browsing experience. You can manage your cookie preferences through your browser settings.
9. Contact Us
If you have any questions about this privacy policy or wish to exercise your rights, please contact us at:
[Your Business Name]
[Your Contact Email]
[Your Contact Phone Number]
[Your Business Address]